20 Overview of Nature and Degree of Multiculturalism and Diversity in Today’s MNCs.

Co-Authors: SERI ELF BINTI JUNAIDI (BB21110127), NURFAZILA BINTI JALIL (BB21110291), AZIZUL BIN RASID (BB21110292), DAYANGKU ATHIRAH IZYANI BINTI AWANGKU MOHAMAD BORHAN (BB21110515), FEBRIAN FREDDY (BB21110179), ATIRAH FATIN BINTI ROSLAN (BB21110280)

” Cultural diversity in communication” by simpleshow foundation is licensed under CC BY-SA 4.0

Cultural differences can manifest in various aspects of work culture, including communication styles, attitudes toward hierarchy, and approaches to problem-solving. These differences may lead to misinterpretations, conflicts, and a team decrease. In some cultures, direct communication is valued, while in others, indirect communication may be preferred. Failure to recognize and adapt to these differences can lead to misunderstandings and hinder effective collaboration. To face this challenge, MNCs can provide cultural sensitivity training to employees, promote cross-cultural understanding through team-building activities, and encourage open dialogue to address cultural differences constructively.

Next will be implicit bias and stereotypes. Impact biases are unconscious attitudes that influence our perceptions and behaviors. In the workplace, these biases can result in unfair treatment, unequal opportunities, and a lack of inclusion for certain groups. Examples of implicit biases include assuming that individuals from certain ethnic or cultural backgrounds are less competent or that women are less capable leaders than men. To deal with these issues, MNCs can combat implicit bias by implementing objective hiring and promotion criteria, fostering inclusive leadership practices, and providing training to employees and decision-makers.

Lack of cultural competence refers to a deficiency in the knowledge, skills, and awareness needed to effectively interact and work with individuals from diverse cultural backgrounds. This deficiency can manifest in various ways within  MNCs and can hinder the organization’s ability to foster an inclusive and respectful work environment. Individuals who lack cultural competence may have limited awareness or understanding of the cultural differences that exist among people from diverse backgrounds. They may not recognize the nuances of cultural norms,  values, beliefs, and behaviors that influence interactions and relationships. Also, it is critical for effective decision-making and problem-solving in multicultural contexts. Without a deep understanding of cultural perspectives, individuals may overlook important factors, make biased judgments, or fail to consider alternative viewpoints, leading to suboptimal outcomes and decisions.

Source adopted from “Difference Between Diversity and Multiculturalism” by Nedha is licensed under CC BY-SA 4.0